Last Updated: July 2026

We value your privacy. This Privacy Policy details how we collect, handle, use, and protect your personal data when you use our website or book our doorstep repair services.

1. Information We Collect

When you interact with our website, fill out a booking form, or contact us via telephone, we collect necessary personal details to fulfill your service request, including:

• Name
• Complete Mumbai delivery/service address (for doorstep technician visits)
• Active phone numbers / mobile numbers
• Email address
• Appliance details (Model, type of issue, age of the machine)

2. How We Use Your Information

We use the collected information exclusively to:

• Schedule, confirm, and execute doorstep repair appointments.
• Have our customer support or dispatched technician contact you regarding updates or directions to your location.
• Generate service invoices and track your local repair warranty period.
• Improve our website customer experience and optimization.

3. Data Sharing Restrictions

• We do not sell, rent, or trade your personal information to third-party marketing companies.
• Your details are shared only with the assigned technician or logistics handlers strictly to complete your specific home service job.
• We may disclose information if required by Indian law or legal processes.

4. Cookies and Analytics

Our website may use tracking cookies to understand visitor traffic patterns, location data within Mumbai, and optimize ad campaigns. You can choose to disable cookies through your personal browser settings if preferred.

5. Information Security

We implement commercially acceptable security measures to safeguard your address and contact details from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure.

6. Updates to This Policy

We reserve the right to modify this policy at any time. Any changes will be posted on this page with an updated modification date.